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WATER MITIGATION & MOLD REMEDIATION
Moisture Mapping: An M.J. White & Son, Inc., employee will walk through the loss area with you and determine the affected areas by visual inspection, and/or by the use of non-penetrating moisture meters and penetrating moisture meters.
Temporary Emergency Repair Agreement: You will be requested to sign a Temporary Emergency Repair Agreement to authorize us to perform the necessary emergency dry down work and to bill your insurance company. Note that we do not collect any deductible that you may owe at this time due to the emergency nature of the matter.
Dry Down Plan: Our certified and experienced employees will begin implementing a dry down plan for the affected area which will be designed to effectively return the affected area to its pre-loss moisture condition. This will be accomplished through numerous activities which can include the following: extraction, pulling of wet pad and/or carpet, pulling moldings and toe kicks, drilling holes in affected walls, opening wet walls or ceilings, removing wet insulation, treating the affected area with a “green” anti-microbial agent, placement of dehumidifiers and air movers. Note that wet contents that are porous may be removed to our warehouse for further drying or to be inventoried as total loss; this is done as these porous items are prone to microbial growth and generally cannot be dried effectively within the affected area.
Monitoring and Testing for Pre-Loss Moisture Level: Generally, the equipment will be left on site for a minimum of three days and a maximum of five days. When we return, we will moisture test and inspect the affected areas to ensure that the drying process is complete. Please note that we may be required to return during the three to five day period to perform interim moisture readings and adjust the equipment.
Estimates: No estimates are required to perform the emergency dry down. Your insurance policy has a provision which requires that you mitigate damages immediately, and that is what an emergency dry down achieves. To help you feel at ease, please note that unlike some companies in our industry, we do not set our prices. Instead, M.J. White & Son, Inc. has agreed to use a price list service that your insurance company recognizes as “agreed pricing” in the industry. Our estimator will come to your home and prepare a full estimate which will detail the entire scope of work, line by line for any necessary structural repairs. You should hear from the estimator within 24 hours of our initial response.
Mold Remediation: Occasionally, mold growth may occur. M.J. White & Son, Inc. employs highly trained and certified workers to remediate all forms of mold growth according to the strictest industry standards. As mold is an allergen, the affected areas may need to be contained using 6mil plastic, air filtration devices using HEPA (high efficiency particulate air) filters may be used, as well as any other state of the art industry tools that are required to properly return the area to a healthy state. Of course, our Mitigation Manager will work with you on every step of such a project.
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