How does the restoration process work?

At MJ White, we're here to guide you through the home restoration process and provide clarity on what to expect as we begin repairing your property. Once you, the property owner, sign a work authorization, our restoration company collaborates with your insurance adjuster to establish the scope of necessary repairs. Upon approval from the insurance adjuster, we initiate the estimation process. This involves gathering detailed measurements and photographs to ensure accuracy.nnOur estimators then input this information into a standardized program used by the insurance industry to generate the estimate, which is subsequently shared with the insurance company. Once the estimate is approved, our project managers step in to coordinate the repairs. They'll work closely with you, overseeing selection meetings, scheduling repairs, managing on-site construction, and arranging building inspections. Throughout the process, your project manager will review all repairs and schedule any necessary finishing touches before conducting the final walk-through with you.

Do I have to pay money upfront?

Yes! MJ White is proud to be a full-service contractor that can handle your entire restoration and renovation project from start to finish. We have a full, in-house water mitigation department and a contents division on site to make sure your experience is as seamless and stress-free as possible.

What training certificates do you hold?

MJ White is certified by The Institute of Inspection Cleaning and Restoration Certification (IICRC). To qualify for IICRC-Certified Firm status, businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians.nnIICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC-certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.

Is your restoration company Michigan-based?

Everything that can be done to keep business local to Michigan is of huge value to our economy and employment rates. MJ White is proud to be a Michigan-based business that supports our local communities.

2020 Living through a Global Pandemic

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January 4, 2021

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We've all lived through the first truly global pandemic since the Spanish Flu in 1918, which killed more than 50 million worldwide. Navigating the unprecedented coronavirus outbreak this year has been a learning curve of epic proportions.

Lives lost, disaster declarations, mask mandates, schools and businesses shuttered, and who can forget the great toilet paper shortage of 2020. And only now with vaccines rolling out and a glint of hope on the horizon, can we even begin to evaluate the devastation it has caused.

Where Do We Go From 2020?

It's time to reflect on who and what are really important this year. 2020 has crystalized that for many of us. Here are a few of the things we've hopefully learned.

We value our family, friends, pets and neighbors above all else. 2020 taught us that our homes, our livelihoods and our health can be taken from us in an instant, and they are all that truly matters.
We've learned that every worker is truly "essential." While we take our hats off and salute the medical workers and first responders who have gone so far above and beyond, risking their own lives to serve us. We believe there are no "non-essential" jobs.

As we all say goodbye to 2020, let's make a resolution to be more patient, thoughtful and kind.

2020 Living through a Global Pandemic

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