How does the restoration process work?

At MJ White, we're here to guide you through the home restoration process and provide clarity on what to expect as we begin repairing your property. Once you, the property owner, sign a work authorization, our restoration company collaborates with your insurance adjuster to establish the scope of necessary repairs. Upon approval from the insurance adjuster, we initiate the estimation process. This involves gathering detailed measurements and photographs to ensure accuracy.nnOur estimators then input this information into a standardized program used by the insurance industry to generate the estimate, which is subsequently shared with the insurance company. Once the estimate is approved, our project managers step in to coordinate the repairs. They'll work closely with you, overseeing selection meetings, scheduling repairs, managing on-site construction, and arranging building inspections. Throughout the process, your project manager will review all repairs and schedule any necessary finishing touches before conducting the final walk-through with you.

Do I have to pay money upfront?

Yes! MJ White is proud to be a full-service contractor that can handle your entire restoration and renovation project from start to finish. We have a full, in-house water mitigation department and a contents division on site to make sure your experience is as seamless and stress-free as possible.

What training certificates do you hold?

MJ White is certified by The Institute of Inspection Cleaning and Restoration Certification (IICRC). To qualify for IICRC-Certified Firm status, businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians.nnIICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC-certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.

Is your restoration company Michigan-based?

Everything that can be done to keep business local to Michigan is of huge value to our economy and employment rates. MJ White is proud to be a Michigan-based business that supports our local communities.

Helpful water intrusion and prevention information for you!

calendar_month

May 28, 2024

folder

Water

Our company is fast approaching our 40 year anniversary in the disaster restoration industry. Last week I marked 24 years working at our family business! So with all those years' experience, we have seen just about everything. So that got me to thinking. We all know that April showers bring May flowers, so I wanted to give you some helpful information on planning for and preventing water intrusion to your properties. Water sources that can affect your property are internal and external. Internal sources of moisture include building related systems such as plumbing and mechanical systems. External sources of water intrusion involve water entering the building through the roof, expansion joints, slab, windows, doors, etc.

Prevention:

Insure proper drainage exists around your property and that water is routed away from the property
Inspect and clean out roof drains and gutters to insure they are working properly
Maintain proper sealants on roof flashingsInsp
ect plumbing systems for signs of damage or pending failure
Look for signs of water staining and investigate the cause (foundation leaks are a big one)
Install or reinstall gaskets or sweeps on doors
When working on construction projects, don't leave the property open to the environment

Response:

Know where to shut off water sources to the building, such as water mains, fire sprinklers, etc.
Identify resources such as response contractors who can respond quickly and if possible, negotiate a contract with them prior to needing them
Understand your insurance coverage related to water intrusions. Typically mold, growth and remediation is excluded from insurance policies.
You have a window of 24 to 48 hours to do a dry down before mold can occur.
Water intrusions such as sewage, floodwaters and other sources maybe contaminated and need a more vigorous response. Potential exposure to pathogens can cause illness.
Follow the U.S. EPA criteria outlined in its document "Mold Remediation in Schools and Commercial Buildings."

Hopefully, these tidbits will make you think of some things that you can do at your properties to prevent a water loss. Staying proactive, walking your properties and looking for the above items can potentially diffuse a costly situation!