How does the restoration process work?

At MJ White, we're here to guide you through the home restoration process and provide clarity on what to expect as we begin repairing your property. Once you, the property owner, sign a work authorization, our restoration company collaborates with your insurance adjuster to establish the scope of necessary repairs. Upon approval from the insurance adjuster, we initiate the estimation process. This involves gathering detailed measurements and photographs to ensure accuracy.nnOur estimators then input this information into a standardized program used by the insurance industry to generate the estimate, which is subsequently shared with the insurance company. Once the estimate is approved, our project managers step in to coordinate the repairs. They'll work closely with you, overseeing selection meetings, scheduling repairs, managing on-site construction, and arranging building inspections. Throughout the process, your project manager will review all repairs and schedule any necessary finishing touches before conducting the final walk-through with you.

Do I have to pay money upfront?

Yes! MJ White is proud to be a full-service contractor that can handle your entire restoration and renovation project from start to finish. We have a full, in-house water mitigation department and a contents division on site to make sure your experience is as seamless and stress-free as possible.

What training certificates do you hold?

MJ White is certified by The Institute of Inspection Cleaning and Restoration Certification (IICRC). To qualify for IICRC-Certified Firm status, businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians.nnIICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC-certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.

Is your restoration company Michigan-based?

Everything that can be done to keep business local to Michigan is of huge value to our economy and employment rates. MJ White is proud to be a Michigan-based business that supports our local communities.

Protein Fires - Helpful Information

calendar_month

May 28, 2024

folder

Fire

We have seemed to have had an influx of protein fires lately and I wanted to give you some good information on what they are and how to handle them.

A protein fire is caused when a resident is cooking eggs or meat with oil and forgets it is cooking. When the protein gets hot and overheats, it puts a sticky, white smoke in the air and leaves a clear residue that is hard to see and smells really strong. People tend to react by turning on exhaust fans in the kitchen and bathrooms. This puts that sticky residue through the components of the fans and motors and needs to be taken apart to clean. The smell can really irritate your sinuses and throat within an hour.

These are some steps that you can do in the first couple days to clean up a protein fire.

First, put a hepa air scrubber in the unit to get that environment as clean as possible. Air is filled with particulates that you can't see. Recirculate and clean the air!
Then, have a cleaning crew clean everything in the unit. This includes, walls, ceilings, floors, doors, door casings, baseboards and inside cabinets. Use chem sponges on the ceilings as they are harder to clean.
Lastly, ozone or hydroxyl the air and pressurize the unit. This will put product into the wall cavities without opening them up, electrical outlets and any other crevasse that can't be gotten to.

We are always here to help with any fire, water, mold or trauma loss.