How does the restoration process work?

At MJ White, we're here to guide you through the home restoration process and provide clarity on what to expect as we begin repairing your property. Once you, the property owner, sign a work authorization, our restoration company collaborates with your insurance adjuster to establish the scope of necessary repairs. Upon approval from the insurance adjuster, we initiate the estimation process. This involves gathering detailed measurements and photographs to ensure accuracy.nnOur estimators then input this information into a standardized program used by the insurance industry to generate the estimate, which is subsequently shared with the insurance company. Once the estimate is approved, our project managers step in to coordinate the repairs. They'll work closely with you, overseeing selection meetings, scheduling repairs, managing on-site construction, and arranging building inspections. Throughout the process, your project manager will review all repairs and schedule any necessary finishing touches before conducting the final walk-through with you.

Do I have to pay money upfront?

Yes! MJ White is proud to be a full-service contractor that can handle your entire restoration and renovation project from start to finish. We have a full, in-house water mitigation department and a contents division on site to make sure your experience is as seamless and stress-free as possible.

What training certificates do you hold?

MJ White is certified by The Institute of Inspection Cleaning and Restoration Certification (IICRC). To qualify for IICRC-Certified Firm status, businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up, and provide ongoing education and training leading to certification for all technicians.nnIICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC-certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration.

Is your restoration company Michigan-based?

Everything that can be done to keep business local to Michigan is of huge value to our economy and employment rates. MJ White is proud to be a Michigan-based business that supports our local communities.

Expert Trauma & Crime Scene Cleanup in Michigan

MJ White provides professional trauma and crime scene decontamination services across Michigan, delivering compassionate and meticulous cleanup in times of need. Our trained experts handle sensitive situations with respect and confidentiality, using specialized equipment and techniques to safely remove biohazards and restore indoor environments.

No matter the reason we're needed, our team is equipped to address all aspects of the cleanup process promptly and efficiently. We ensure that all physical traces of the event are eradicated, helping you and your space to begin the healing process with the assurance of safety and privacy.

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The Unique Challenges of Trauma Cleanup

Trauma cleanup presents unique challenges that require professional expertise and discretion. Unlike regular cleaning, trauma scenes often involve biohazards such as blood and other bodily fluids that must be handled according to strict health regulations to prevent contamination.

Our team is trained in specialized decontamination protocols, removing all biohazardous materials safely and thoroughly. Emotional sensitivity is also paramount; our technicians approach each situation with compassion and respect for those affected by traumatic events. We provide a swift response to minimize the exposure to distressing scenes, helping to protect the emotional well-being of our clients while restoring their spaces to a safe and sanitary condition.

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Trauma & Crime Scene Cleanup FAQs

Get answers to your important questions about our trauma cleanup process and how we can help during sensitive times.

What makes trauma scene cleanup different from regular cleaning?

Trauma cleanup involves specialized techniques and protocols to safely remove biohazards and requires handling with significant emotional and operational sensitivity. Our team prioritizes your safety and handles each situation with compassionate care and discretion.

Is the cleanup process safe for my home or business?

Yes, our cleanup process is safe for occupants of your property, using EPA-approved chemicals and methods that leave no harmful residues behind.

How quickly can you respond to a trauma scene?

We offer 24/7 emergency response services, allowing us to be on-site quickly to address the situation with professionalism and discretion.

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Renovation vs. Restoration: Understand the Difference

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2020 is a year that has changed how we live, shop, socialize, travel, and, most importantly, CLEAN our homes and offices. The Coronavirus pandemic has highlighted the importance of not only social distancing, but disinfecting & decontaminating where we live and work.

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Begin the Healing Process with Professional Cleanup

Start the healing process with MJ White’s professional cleanup services. Our team handles each case with the utmost care and discretion, ensuring your space is thoroughly cleaned and restored. We recognize the importance of swift, compassionate service during these challenging times and are dedicated to helping you move forward by restoring safety and tranquility to your environment. Contact us to discuss your needs.